Refunds

If the PDF will not build or print properly, we refund you. If you are not happy with your purchase for any other reason, tell us within 14 days and we will refund you.

How to ask

Email support@cluemade.com with the email you paid with (or your Etsy order number). We reply within a day or two, and refunds usually reach you in 5 to 10 days.

Etsy purchases

Etsy orders are covered by Etsy's own policies as well. You can ask us directly and we will help.

What we will not do

We will not ask you to justify yourself or fill in a form. You do not need to delete anything, either.