Help and FAQ

Open the PDF and print at 100% ("Actual size"), not "Fit to page". Page 1 is your cheat sheet. After that, each page holds four cards. Cut along the dashed lines.

Try again in a current version of Chrome, Safari, Edge or Firefox. If it still fails, email us and we will refund you, no questions.

While you build, on this device, in this browser. When you buy, we also save the hunt on our server so your private link works anywhere. Clearing your browser data removes the draft on this device, so keep your private link.

After you buy, the review step shows your private link. Open it on any device and your hunt is there to edit and download again. Bookmark it, or email it to yourself so it is easy to find.

Yes. Email support@cluemade.com with your receipt (or your Etsy order number) and we will help you find your hunt.

One purchase is one hunt, so the recipient name and occasion stay put once it is paid. Everything else, like spots, clues, hints and messages, is still yours to edit. Making one for someone else? Duplicate the hunt from My hunts and the copy starts fresh.

Open your hunt and choose "Delete my hunt". It is removed from our server and from this device. You can also email support@cluemade.com and we will delete it for you. Anyone with your link can open it, so keep the link private.

The hint text is packed inside the code and the page it opens, so scanning it needs no account and no server lookup. The hint is gentle and never names the spot.

Yes. Add your own spot and write the clue, or edit any clue from the library on the review step.

Go to the redeem page, enter your code, and use the credit on the review step. The credit makes one hunt, and that hunt gets its own private link.

No. Building and previewing is free. The printable is $9 per hunt.